FAQs

Please click here for viewing the sample of an approval letter.

Not necessary, you just need to provide us the proposed date of arrival. The arrival date is the earliest time you are expected to arrive, you can therefore arrive later. The departure date is the last day you have to leave Vietnam, unless you get an visa extension.

To apply for a visa to Vietnam, your passport must bevalid for at least 6 months. Therefore, please re-new your passport beforemaking a visa request.

Visa Approval Code is the code to be given to Vietnam visa applicants for them to base on it to get the Vietnam visa stamped onto their passport at the Vietnam Embassy/Consulate in their country. This means those applicants will get their visa before traveling to Vietnam.

After receiving your payment confirmation, we will send your visa request to the Viet Nam Immigration Department in Hanoi (A18). They will issue Approval Letter which can be considered as the legal allowance of A18 for your entry. After obtaining the approval, we will forward you a copy by fax or email. Copies of the same document will be forwarded on your behalf to Vietnam Immigration checkpoints at International Airports only, so that when you arrive in Viet Nam, the Immigration officers will have those documents on hand and will be able to issue your entry visa expediently.

Vietnam visa on arrival online is the easiest way to obtain your visa without having to chase down Embassies and Consulates. Your passport will be stamped when youpass through Vietnam Immigration check point. With this type of visa, you only can enter Vietnamby air.

We will be travelling around Vietnam for 2 weeks or so (obviously will need a single entry visa for this) and then heading onto Cambodia and Laos for about 3 weeks.

On our return journey back to NZ we will be flying from Laos and then transferring planes in Hanoi to connect with another international flight. We will not be leaving the airport so does anyone know whether the single entry visa is sufficient or will we need a multiple entry visa? I can't seem to get a definite answer from the consulate. Thanks!

You do not need to get a Vietnam transit visa if you just stay at Vietnam airpor without going out there.

Normally, you only need the normal service which takes within 2-3 working days (week days) except Saturday and Sunday. Yet, if you are in rush situation, urgent service will be highly appreciated. Using urgent service, you will receive your approval letter/code within 24hrs (local time) from our confirmation email.

A copy of the approval letter will be scanned and delivered to you by email/fax, so please provide us your correct email address and check your SPAM/ JUNK box if you do not find your approval letter as confirmed.

This kind of approval letter is valid for air entry ONLY. If you intend to enter Vietnam by land, you are suggested to have the approval code in advance from us and then bring it to the Vietnam Embassy to ask for the stamp.

Please remember to bring the printed approval letter, your valid passport, at least 2 photos of passport regulation size (4*6 cm), 25 USD (single entry visa) OR 50 USD (multiple entry visa) for stamping fee per person. Upon arrival at Vietnam terminals, at Landing Visa Area, you will receive a simple form to fill in. After showing your printed approval letter to the Vietnam Immigration Officer at the airport and paying the stamping fee, your passport will be stamped.

First, checking your status by filling in the blank your Vietnam visa order ID as well as your email address. Then, you will receive one of the answer as below:

Under payment status: Your application has finished, however your payment has not yet completed.

Processing status: The Vietnam Immigration Department has agreed on your visa request and your visa application is being processed.

Finished status: Your visa application has been processed successfully and the visa approval letter has been sent to you by email.

Not accepted status: Your visa application is not approved by the Vietnam Immigration Department.

There is no time frame required to apply for a visa in advance. Though it just takes 2-3 working days to get your visa approved, it is strongly advised to apply for a visa to Vietnam in advance from 1 to 2 weeks in advance to avoid unnecessary urgent fee and umexpected problems.

- The card expiration is incorrectly entered.
- You have reached your credit limit.
- There is a computer error.
- Visa Verified password / Master Secure Code incorrectly entered.

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