Since 2003, we provided online visa service which enables travelers to apply online for Vietnam  visas from any country in the world. Using unmatched, cutting-edge online technologies, customers can apply for Vietnam visa simply by filling out one universal, 100% paperless electronic form.

As a local agency which serves the international clients allover the world, we set high standards of performance and ethical behaviors. We are judged by how we act - our reputation is upheld by how we live up to our core values honesty, integrity and respect for people. The company General Business Principles, Code of Ethics help everyone at Vietnamvisaonline acts in line with these values and comply with all relevant legislation and regulations.

Mission statement

We strive to conduct our business in an honest and fair manner providing superior customer satisfaction and personal service. We aim to grow by improving our services and processes as well as encouraging creativity, long-term thinking, teamwork and mutual respect. To enhance the quality oflife, we will support social, cultural and economic programs in the communities in which we participate. Each team member will be given equal opportunity to perform and grow within a dynamic organization. The strength of our company will be outstanding people caring about the people we serve.

Top reasons for choosing us?

Security focused -  Vietnamvisaonline goes the extra miles incomparison with other rivals in safeguarding your personal information. Our website uses Premium Extended Validation SSL certificate which is the highest level of online assurance available today. All the data coming from website to our database system are highly secured with 2048 bit encryption. Therefore, we strongly encourage everyone to exercise caution when applying for visa services on websites without EV SSL certificate. The customer private information (such ascredit card information) are encrypted in the database and destroyed after the successful transaction. WE DO NOT STORE CLIENTS CREDIT CARD INFORMATION. Never share your information with any third party is our commitment. Additionally, we shred all customer related paper documents every 6 months.

Function focused - Unlike other companies in our industry which offers customers products such as cell phone rental, calling cards, anti-jet-lag pills, etc., we offer free access the world's most comprehensive visa requirements database, our indispensable customs regulations  database and the largest online directory of Embassy and Consulate  contact information. By clicking these modules on our site, customers willeasily find the most accurate and appropriate information about how to get Vietnam  visa.

Customer focused - We understand that no business can afford to neglect customer service of the highest caliber. We promise that clients will experience nothing but the bestlevels of service standard which are set by us. We continuously pioneer and update technology to ensure that our customers will find the process of applying for a visa safe, convenient and remarkably fast. We pledge our full resources to the successful completion of every trip we help plan, regardless of its distance or duration. Our 24/7 Traveler's Hotline is always availablefrom any telephone worldwide.

Time focused - Whether you require a Vietnam  visa for any country, single or group, fast or normal, our application process remains simple. Better still, you don't have to stand in line at an Embassy, just submit your application, inform us your payment and you will have your Vietnam  visa within 1 day (urgent service) and within 2-3 days (normal service).

Rewards and benefits

We recognize and reward individual achievement through performance-related pay and bonuses, and the benefits we offer typically include pension/retirement plans and healthcare coverage. We provide flexible working practices wherever necessary and possible, and we offer competitive levels of annual leave entitlements and maternity/paternity leave. We also accommodate career breaks and sabbaticals if possible and our employees areencouraged to participate in social responsibility projects, employee interestgroups and campus recruitment.

We are a member of the following organizations:

American Society of Travel Agents (ASTA)
Pacific Asia TravelAssociation (PATA)
The United Federation of Travel Agents' Associations (UFTAA)
Vietnam National Administration of Tourism(VNAT)

Career progression

We provide our staff with professional training and development programmers and support. Working in international environment allows our staff new insights and knowledge. We encourage creativity and innovative thinking andwe give employees the opportunity to face new challenges to take on increased responsibility.

Your complete satisfaction is only the first of our goals - we want your travel experience to be memorable in positive ways and to expandand enrich your life as nothing else can.

Need assistance?

By Phone

Hot line: 84.904.712.081
Local:     84.984.289.231

Working hours

1. Monday- Friday: 8:30 am - 5:30 pm
2. Saturday:8:30 am - 12:00 am (Vietnam Standard Time is GMT +7)

By email

Customer Support:  vietnamrushvisa@gmail.com

Head office: No 54 - Trung Van Street - Tu Liem District - Hanoi City